Operation Resiliency
Elite Longevity & Performance Telehealth
Operation Resiliency
Elite Longevity & Performance Telehealth
Our Location
Virginia
Based in Fredericksburg and serving all of Virginia, we provide secure, HIPAA-compliant telehealth care that includes primary care, mental health services, and wellness support such as hormone management.
We also offer telehealth services in California, D.C., Florida, Idaho, Maryland, Montana, and North Carolina.
About Us
The Healthcare Upgrade You've Been Waiting For
Most clinics only offer appointments. We deliver a long-term partnership in your health, longevity, resilience, and performance.
Operation Resiliency combines:
• Primary Care
• Mental Health & Therapy
• Hormone Optimization
• Sports Medicine
• Weight Loss & Metabolic Health
• Longevity & Performance Planning
All under one membership. All virtual. All focused on building the strongest, most resilient version of you.
What We Do
Telehealth Primary Care
Same-day and next-day access to evidence-based virtual medical care for everyday needs and chronic conditions.
Mental Health & Therapy
Trauma-informed, performance-oriented therapy designed to strengthen clarity, identity, and resilience.
Hormone Optimization
Specialized evaluation and treatment for men’s and women’s hormonal health, energy, mood, metabolism, and longevity.
Sports Medicine & Injury Care
Evaluation, recovery guidance, and performance support for active individuals, athletes, and high performers.
Why High Performers Choose Us
Concierge Access
Direct messaging with your provider and same-day or next-day virtual appointments.
Whole-Person Care
We optimize your mind, hormones, metabolism, sleep, identity, and performance as one integrated system.
Evidence-Based Medicine
We use research from longevity science, trauma psychology, hormone therapy, metabolic health, and performance medicine.
Designed for High Performers
Executives, athletes, veterans, first responders, business owners, and driven parents trust us because they need more than routine healthcare.
Meet Our Team
Keifer Walsh, DO
Keifer Walsh, DO
Board Certified Sports Medicine Physician
Family Medicine Physician
- Non operative sports medicine
- Ultrasound guided procedures and diagnostics
- Injury prevention and performance optimization
- Musculoskeletal evaluation and rehabilitation planning
- Care for competitive and recreational athletes
- Management of acute and chronic sports related injuries
- Return to play guidance and athletic recovery
- Regenerative and minimally invasive treatment approaches
Dr. Keifer Walsh brings advanced expertise in sports medicine and a strong commitment to helping athletes and active individuals recover, perform, and thrive.
Dr. Walsh is a board certified Sports Medicine physician with specialized training in non operative and minimally invasive treatments using ultrasound technology. He is an active member of the American Medical Society for Sports Medicine, the American College of Sports Medicine, the American Medical Association, and the American Academy of Family Physicians.
He earned both his Bachelor and Master of Science degrees from Colorado State University, followed by his medical degree from the Alabama College of Osteopathic Medicine. Dr. Walsh completed his Family Medicine residency at Naval Hospital Camp Pendleton in Oceanside, California, where he served as Chief Resident. He went on to complete a fellowship in Sports Medicine at Naval Hospital Camp Pendleton, gaining extensive experience in musculoskeletal care, sports injury management, and performance medicine.
During his fellowship, Dr. Walsh served as Associate Team Physician for California State University San Marcos and provided medical support for multiple high school athletic programs. His work included football, basketball, soccer, hockey, track and field, and other competitive sports. He has authored several peer reviewed publications in sports medicine and continues to stay engaged in research and evidence based practice.
Dr. Walsh has a deep interest in caring for injured athletes and individuals striving to return to the activities they love. His approach blends precise diagnostic skills with targeted treatments that support healing, resilience, and long term performance.
Kimberly Freisenbruch, DNP, APRN, PMHNP-BC, CCM
Kimberly Freisenbruch, DNP, APRN, PMHNP-BC, CCM
Doctor of Nursing Practice
Board Certified Psychiatric Mental Health Nurse Practitioner
Certified Case Manager
- Post traumatic stress disorder and trauma related conditions
- Traumatic brain injury and cognitive recovery support
- Neurofeedback and biofeedback for emotional regulation
- Mental health support for military and Special Operations families
- Support for veterans and active duty service members
- Trauma informed therapy and recovery planning
- Medication management and psychiatric evaluation
- Individual, family, and caregiver support
Kimberly brings exceptional clinical expertise and a deep personal commitment to serving military families and individuals recovering from trauma.
Kimberly Freisenbruch is a Doctor of Nursing Practice, an Advanced Practice Registered Nurse, a board certified Psychiatric Mental Health Nurse Practitioner, and a Certified Case Manager. She completed both her master’s and doctoral degrees simultaneously at Old Dominion University, one of the only students to ever do so. She is currently pursuing certification in neurofeedback through the Biofeedback Certification International Alliance.
Kimberly’s dedication to trauma and brain injury care is shaped by her clinical experience and her military family background. As the daughter of an Army Cavalry Officer, wife of a retired Navy SEAL, and sister-in-law to an active duty Navy SEAL, she has witnessed firsthand how military service and operational stress affect both the service member and the entire family system. Her time as a nurse case manager with Naval Special Warfare fueled her desire to expand her training and provide more comprehensive mental health services to this community.
Her research includes work on equine assisted psychotherapy for PTSD and TBI, and she has presented at conferences where she has been recognized for her contributions to trauma focused care. Kimberly is an inductee of the Sigma Theta Tau International Honor Society of Nursing and currently serves as the Governance Chair for the Epsilon Chi chapter at Old Dominion University. She is also the Director of Clinical Education for the PMHNP program at Old Dominion, where she mentors future psychiatric providers.
In her free time, Kimberly enjoys reading, gardening, continuing her education, spending time with her husband and children, and driving fast cars.
Lisa Hedrick, LCSW, CBIS
Lisa Hedrick, LCSW, CBIS
Licensed Clinical Social Worker Certified Brain‑Injury Specialist
- Brain-injury recovery support (Certified Brain Injury Specialist – CBIS)
- Trauma-informed care and counseling
- Eye Movement Desensitization and Reprocessing (EMDR) therapy
- Mental health support for military and Special Operations Forces (SOF) families
- Counseling for veterans and service members transitioning to civilian life
- Crisis response and critical incident debriefing
- Support for law enforcement and first responders
- Individual, family, and caregiver counseling
Lisa brings more than two decades of experience to Operation Resiliency!
Lisa’s extensive background includes more than 20 years of experience supporting individuals recovering from brain injuries and over a decade of service to the military and Special Operations Forces (SOF) community. She brings a trauma-informed, EMDR-certified approach to care, offering clients evidence-based strategies that foster healing and resilience.
She holds professional licenses in Maryland, Virginia, Florida, and Washington, DC.
Lisa began her career at Adventist Rehabilitation Hospital in Rockville, MD, where she earned her Certified Brain‑Injury Specialist (CBIS) credential and was lead social worker for patients and families navigating brain‑injury recovery. Her commitment to this population led her to join the Brain Injury Association of Maryland’s board of directors.
She later contributed to the Defense and Veterans Brain Injury Clinic (DVBIC) and the National Intrepid Center of Excellence (NICoE) at Walter Reed National Military Medical Center. At NICoE, Lisa became part of the Preservation of the Force and Family Team (POTFF), serving as an embedded mental‑health provider for the SOF community in the nation’s capital.
Lisa has also worked for the Metropolitan Police Employee Assistance Program (MPEAP) in Washington, DC, delivering crisis response, critical incident debriefs, and ongoing counseling for officers.
Jamie Mucciarelli, LCSW
Jamie Mucciarelli, LCSW
Licensed Clinical Social Worker
- Trauma-focused therapy, including Prolonged Exposure Therapy
- Cognitive Behavioral Therapy (CBT) and Cognitive Processing Therapy (CPT)
- Treatment for PTSD, anxiety, depression, and alcohol use disorder
- Mental health care for Special Operators, veterans, and active-duty service members
- Support for first responders and their families
- Anger management and CBT-I (Cognitive Behavioral Therapy for Insomnia)
- Military cultural competency and authentic rapport as a combat veteran
- Counseling for individuals, couples, and families navigating stress and transition
Jamie brings 32 years of service in the Mental Health industry to Operation Resiliency!
As a Business Owner and experienced Trauma Therapist in Williamsburg, Virginia, Ms. Mucciarelli’s life has indeed come full circle!
In 1993, She enlisted in the United States Air Force as a Mental Health Technician, but cross-trained after September 11, 2001 to be an integral part of the USAF’s primary mission – Tactical Airlift! This Mental-Health-Tech-turned-C130-Loadmaster proudly served her country for 12 years!
Ms. Mucciarelli has served veterans in various roles from the Vice President of Program Development for a veteran-owned non-profit in Little Rock, Arkansas; a Primary Care Mental Health Integration (PCMHI) therapist within the VA Healthcare System in both Arkansas and New Jersey, and more recently, an embedded therapist within the Behavior Health component of a worldwide Defense Contractor. It was in this role that she was assigned exclusively to Special Operators and their families.
With 4 combat deployments under her belt as a C-130 Loadmaster, and 1 as a Mental Health Tech, Ms. Mucciarelli attributes her authentic connection and legitimate rapport with her clients to her having “walked the walk” as a combat aviator in Southwest Asia (OIF/OEF) over a twelve- year span in twenty-one countries. She has proudly earned numerous military accolades to include, but not limited to: the Air Medal, the Outstanding Unit with Valor Medal x 4, the Air Expeditionary Service Medal, and the Iraqi Campaign Medal.
She has been the Keynote Speaker for many veterans organizations (VFW, American Legion & Elks) as well as for the NJ State Firefighters’ Mutual Benevolent Association (FMBA) and the NJ State Police Benevolent Association (PBA) for many years at their National Conferences & Annual Trainings. Ms. Mucciarelli was featured as the cover story of a Metro Philadelphia Magazine, Real Woman, that highlighted her continued and steadfast service to veterans and First Responders nationwide.
Currently in her work with Special Operators and other military service members, Ms. Mucciarelli finds herself practicing Prolonged Exposure Therapy, as well as Cognitive Behavioral & Processing Therapies most often to treat a myriad of conditions such as PTS, Anxiety, Major Depression, and Alcohol Use D/O. She teaches various components of Anger Management and CBT-Insomnia to help the service member integrate more functionally within their micro and mezzo environments, as well as within their role as a spouse/partner and parent.
A Trenton, New Jersey native, Ms. Mucciarelli has lived in Williamsburg for 3 years and loves spending her time with her partner, Jason, and coddling her mini-dachshund, Linda. She loves to cook and has a penchant for documentaries of all kinds—with a special affinity for those centered around true crime and “30 for 30.”
Our Therapists Understand Resilience
No One Understands Resilience Like Our Therapists
Resilience isn’t a buzzword here — it’s a lived reality. Every therapist on our team comes from the Special Operations community and brings real-world experience with stress, performance, trauma, identity, and high-pressure environments.
Our clinicians understand:
• The operational lifestyle
• The weight of responsibility
• Transition, loss of purpose, and identity shifts
• Burnout, pressure, and unspoken expectations
Because they’ve lived it.
This allows our therapists to deliver therapy that is:
• Direct
• Culturally competent
• Trauma-informed
• Performance-oriented
• Grounded in real human experience
Nobody understands resilience like our team.
Mental Health Membership Plans
We offer concierge-style mental health membership plans designed to give you consistent support, predictable pricing, and high-access care. Whether you need medication management, individual therapy, or couples therapy, our memberships provide elite-level telehealth at a cost-effective monthly rate.
We also offer single appointments if you simply need to be seen now.
Why Veterans, LEO, Fire/EMS, and First Responders Choose Us
Operation Resiliency is a trusted provider for military, law enforcement, Fire/EMS, dispatchers, and
Here’s why:
• Our clinicians come from SOF and high-stress operational backgrounds
• We understand your culture, your stress, and your world
• We offer discreet, confidential, judgment-free care
• We provide therapy and medical guidance that match real-life demands
• We support performance, identity, mission-readiness, and recovery
This isn’t check-the-box mental healthcare. This is elite, culturally competent support for people who serve.
Membership Overview
Memberships Designed for High Performance
Three membership tiers.
One mission: your strongest, healthiest, longest-lasting life.
Foundation Membership - $99 a month
Your essential concierge-access telehealth.
Fast, convenient, high-integrity care for everyday needs.
Includes:
- Same-day & next-day primary and acute care
- Virtual visits from home
- Messaging access with your provider
- Prescriptions & refills
- Routine labs and follow-up
- Ongoing wellness monitoring
- Support for sleep, stress, recovery, and lifestyle basics
Perfect for individuals and families who want reliable, rapid access without the limits of traditional clinics.
Performance Membership - $199 a month
Built for people who want to feel better, perform better, and live at a higher level.
This is your optimization package.
Includes Everything in Foundation, plus:
- Full performance evaluation and optimization plan
- Personalized nutrition & strength guidance
- Weight-loss strategy (including GLP-1 eligibility if appropriate)
- Energy, sleep, and recovery optimization
- Sports medicine access for injuries, training guidance, and mobility support
- Routine biomarker review
- Lifestyle, performance, and resilience planning
For the parent, athlete, veteran, executive, or driven professional who wants more energy, better recovery, better health, and better performance — this is your tier.
Elite Longevity Membership - $399 a month
The highest level of concierge telehealth and performance medicine.
Precision. Depth. Unlimited access.
Includes Everything in Performance, plus:
- Unlimited access to your provider
- Priority scheduling & direct access
- Advanced longevity and healthspan planning
- Comprehensive biomarker interpretation
- Strength, conditioning, and recovery programming
- Personalized annual longevity roadmap
- Quarterly deep-dive optimization reviews
- High-touch provider partnership and concierge access
- Access to Strength & conditioning coaching to support long-term performance
- Access to Sports psychology sessions for mindset, confidence, stress, identity, and performance pressures
Built for high performers who want maximum results, long-term strategy, and a provider who knows their entire health picture intimately.
Single Appointments
If you don’t need a membership and just want to be seen now, we also offer single appointments for non-members.
Provider Expertise
Elite Providers in Longevity, Hormones, Primary Care, and Mental Resilience
Our clinicians stay current on research in:
• Hormone science
• Longevity & anti-aging medicine
• Trauma & mental resilience
• Sports performance
• Metabolic and cardiovascular health
• Identity, purpose, and psychological performance
We don’t offer generic care. We offer precision, intention, partnership, and excellence.
Featured Telehealth Services
Mental Health
Recovery & Resiliency
Recovery & Resiliency
- Psychiatric Evaluation and Diagnosis
- Medication Management
- Individual Therapy
- Couples and Family Therapy
- Cognitive Behavioral Therapy (CBT)
- Trauma-Informed Care
- Faith-based mental health options (optional, by request)
Recovery & Resiliency
Recovery & Resiliency
Recovery & Resiliency
- Substance use counseling and recovery support
- Relapse prevention planning
- Anger Management
- Sleep Optimization & Insomnia Therapy
- Resilience training and stress management
- Life transitions and performance coaching
Physical Wellness
Recovery & Resiliency
Physical Wellness
- Primary Care - Same-day and next-day access for acute and chronic medical needs.
- Medication Reconciliation and Management
- Hormone health & wellness - TRT for men, HRT for women, thyroid optimization, adrenal support, and metabolic planning.
- Weight Loss & Metabolic Health - GLP-1 treatment, structured plans, macros, muscle-building, and fat-l
- Primary Care - Same-day and next-day access for acute and chronic medical needs.
- Medication Reconciliation and Management
- Hormone health & wellness - TRT for men, HRT for women, thyroid optimization, adrenal support, and metabolic planning.
- Weight Loss & Metabolic Health - GLP-1 treatment, structured plans, macros, muscle-building, and fat-loss programs.
- Sleep health strategies
- Nutrition and lifestyle guidance
- Longevity & Performance Medicine
- Sports medicine services
- Faith-based health options (optional, by request)
Referral Services
Recovery & Resiliency
Physical Wellness
- Primary care and specialty care referrals
- Partner network for integrative therapies
- Community resource connection